Adaptateur CCS 2 vers Type 2 Tesla Model S/X Seulement 1507231-00-A (150kW)

Although the product I bought, an Adapter CCS 2 to Type 2 Tesla Model S/X, did not work with my car, I must give 5 stars to the company because of a great service alone.
I received the product quite quickly. However, it did not work. I contacted EVniculus store, and, after a short communication, I have received a new item. I did not even have to return the old one. Unfortunately, that one did not work either. I am now convinced that for some strange reason it was not compatible with my car. After a short period of time, I received instructions that DHL will cume by and pick up the items. It happened the next day. After approximately 5 days I have received my money back, including the shipment cost.
I think that first if something is wrong with a product you can judge if a vendor is reliable or not.
As I said before, EVniculus store, you can be proud of your service.